Terms of use

1. Who runs RapidLink (legal notice)

RapidLink is run by to be completed, to be completed, registered office to be completed.

• RCCM: to be completed
• Tax number (NCC): to be completed
• Telephone: to be completed
• E-mail: donnees@rapidlink.vip

The service is hosted by Supabase (database, London, United Kingdom) and Vercel (website); its sign-in e-mails are sent by Resend.

2. The service

RapidLink is a management tool for sellers: catalogue, customers, orders, quotes, payments, deliveries and documents.

RapidLink sells nothing to your customers and is not a party to your sales. You alone are responsible for your products, your prices, what you promise your customers, and your legal and tax obligations (invoices, taxes, filings).

3. Your account

You sign in with your e-mail address and a code or link sent to it; there is no password. Keep access to your e-mail: whoever opens it can open your account.

To sign up: you receive a code, you create your shop, you accept these terms. You can correct every piece of information at any time in the app. The service is offered in French and English; the French text prevails.

A shop’s owner answers for what is done in it. The information you give must be accurate.

4. The Essentiel and Pro plans

Essentiel is free, with the limits shown in the app. Pro is paid; its prices, periods and benefits are shown in « Mon abonnement » before any payment. Prices in F CFA, [taxes included / excluded — to confirm].

Pro is paid by Mobile Money to RapidLink’s numbers shown in the app. The team checks each payment; Pro starts once it is confirmed. A refused payment shows its reason.

A period that has started is not refunded: Pro stays active until the end of the paid period, then the shop returns to Essentiel. Your data is kept.

5. Money and messages

Your customers’ payments go straight to your own Mobile Money accounts or in cash. RapidLink never receives, holds or transfers that money.

« J’ai payé » is your customer’s statement: nothing counts as paid until you have checked and confirmed it.

Messages (WhatsApp, SMS, e-mail) open on your phone; you press Send. RapidLink sends no message to your customers in your place.

6. What is not allowed

• selling products or services the law forbids;
• misleading your customers (fake quotes, fake payments, misleading prices);
• using customers’ data without the right to, or selling it;
• trying to reach other shops’ data or to disrupt the service.

7. Your content

Your texts, photos and logos remain yours. You allow RapidLink to keep and display them only to run the service (your pages, your quotes, your visuals). You must have the right to use the photos you add.

8. Suspension

RapidLink may suspend a shop or an account in case of fraud, forbidden use or risk to other users, telling you first except in an emergency. While suspended, you can still read your data, pay your Pro and ask for your shop to be deleted.

9. Emergency access

In an emergency (fraud, outage, a request from an authority), a RapidLink administrator may open your shop’s data for a limited time. A reason must be given; every opening and every page viewed is recorded in the activity log. You then see « The RapidLink team will contact you about your account », and the team contacts you.

Otherwise, the RapidLink team only sees a summary of your shop (plan, payments to RapidLink, counts, activity), never your customers nor the content of your orders.

10. Availability and liability

RapidLink does its best to keep the service running without interruption, without being able to guarantee it. RapidLink guarantees no sales. Except for gross negligence, RapidLink’s liability is limited to the amounts you paid it over the last twelve months.

11. Stopping

You may stop at any time. In « Plus », « Demander la suppression de ma boutique » tells the team, who contact you on WhatsApp to confirm, then delete the shop within 30 days. With Pro, you can export your data first. Records the law requires us to keep (your payments to RapidLink) are kept.

Should RapidLink stop the service, you would be told at least 30 days before, unless the law requires otherwise.

12. Changes to these terms

Changes are announced in the app. An important change is asked again at your next visit.

13. Governing law

These terms are governed by the law of Côte d’Ivoire. In case of disagreement we first look for an amicable solution; failing that, the courts of Abidjan have jurisdiction. Contact: donnees@rapidlink.vip.